ImagineSoftware
Listening First, Innovating Smarter

Sam Khashman, President and CEO, ImagineSoftware

For ImagineSoftware, disruption isn’t about chasing buzzwords—it’s about trust, collaboration, and purpose-driven progress rooted in real customer needs.

Rethinking Revenue Cycle Management

ImagineSoftware is more than a billing software provider—it’s a trusted technology partner pioneering the future of revenue cycle management (RCM). Its flagship platform, ImagineOne, delivers a unified, end-to-end RCM experience that scales with high-volume physician groups, independent practices, and billing companies across the U.S.

From pre-service through final payment, ImagineOne streamlines the entire revenue cycle in one platform. With intelligent automation at its core, the system reduces errors, accelerates workflows, and delivers real-time visibility through unified dashboards.

A key innovation is ImagineCo-Pilot, an AI-driven tool integrated seamlessly into the platform. By automating repetitive and error-prone tasks such as claims processing and denial management, Co-Pilot resolves denials with more than 95 percent accuracy, freeing billing teams to focus on higher-value work while empowering leaders with actionable insights.

“We believe technology should adapt to our clients, not the other way around,” says Sam Khashman, President and CEO. “Our goal is to simplify RCM with flexible, intelligent solutions so providers can focus fully on care delivery and growth.”

ImagineSoftware’s growth has been fueled not by hype, but by deep partnerships and measurable outcomes.
• National Imaging Center Group

Faced with rapid expansion, overburdened staff, and operational strain, this group turned to ImagineSoftware. Through close collaboration and tailored automated workflows, they achieved:

• 94 percent claim approval rate

• 2.2 percent cost to collect

• Significant gains in staff productivity and forecasting accuracy

Struggling with aged A/R and poor cash flow, this group adopted ImagineOne to bring automation forward. The results were transformative:

• 85–90 percent of A/R management automated

• 400 percent increase in staff productivity

• Clearer financial visibility and stronger cash flow

These results were not achieved overnight—they were built through iteration, accountability, and true partnership.

A Culture of Purpose-Driven Innovation

ImagineSoftware’s philosophy is simple: technology should serve people, not the other way around. Its team, driven by curiosity and integrity, constantly asks “why” to ensure solutions evolve alongside client needs.

This culture of listening, empathy, and innovation sets the company apart. Instead of chasing every buzzword, Imagine chooses to be a steady, trusted partner—one that grows with its clients, adapts to new challenges, and helps healthcare organizations thrive in an era of change.